FAQ

Which countries do we deliver to?

We ship worldwide. We've partnered with leading postal carriers and shipping services that operate across more than 180 countries and islands around the world.

What is the delivery charge?

Delivery charge depends on the weight of the product's weight and size.

When can I expect my delivery?

Standard delivery times for our shipping is between 7 to 10 business days, depending on your location and your local postal service. For Personalized products shipping might tale longer than usual. For latest information about our shipping schedules in your region, please check our Shipping Info page.

What about Express Delivery?

We don't provide an express delivery service (courier service) because of the considerable extra cost that our customers would incur. Express delivery services will typically cost a lot more than the canvas prints themselves and are more likely to incur customs fees. For these reasons we choose to ship simply via standard Postal services, with tracked delivery. This may take a little longer than express couriers, but will be absolutely free.

What is your Returns Policy?

No returns accepted.

What is your Cancellation Policy?

Upon purchase of your order, you will be given up to 12 hours to cancel your order. We will provide you a full refund if required if you cancel your order within the first 12 hours. However if 12 hours has passed since you made the order, you will have to wait for your parcel to arrive before you can return it to us. For more information, please see ourReturns & Cancellationspage.

How can I get in touch with Support?

To reach out to us with any questions, support or assistance with your order, please send us a message via ourContact Page. We aim to respond to all customer enquiries within 1 working day.

How do I report a copyright concern?

If you are an existing copyright holder and consider that prints on our site may be infringing your work, you can request a take-down of the material by contacting us. Please click here formore details.